Legal
Acceptable use
Effective 1 January 2026
SmartChat is built on trust. These rules keep the platform healthy for everyone.
What you will not do
- No cold spam or unsolicited bulk messaging.
- No content that is illegal, hateful, threatening or deceptive.
- No abuse of the WhatsApp Business API or the platforms we integrate with.
- No attempts to bypass, reverse engineer or overload our systems.
If we see something
We reach out first. Repeated breaches may lead to suspension or termination.
