A calmer way to run the front of your business.
SmartChat is one clean layer over the messy parts of customer conversation. This is what is inside.
From message to outcome in four steps.
A customer sends a message.
WhatsApp, your website, or a campaign link. Same experience, one shared inbox.
Echo understands and answers.
It reads intent, checks your knowledge base, and replies in natural language. No forms. No menus unless you want them.
It takes action.
Books the appointment, captures the lead, shares the payment link, loops in a human when the conversation needs one.
It closes the loop.
Updates your CRM, sends the confirmation, schedules the follow-up. You see a clear record, not a mess of threads.
Plays nicely with your stack.
WhatsApp Business API. Google Calendar. Gmail. Google Drive. Stripe and Paystack for payments. If you use it, there is a good chance we already talk to it.
Speaks how your customers speak.
Echo handles English, Dutch, Zulu, Xhosa and Swahili, to name a few, as first languages. Not translated at the edge. Understood from the inside.