SmartChat
Conversational AI software that answers, books and follows up with customers on WhatsApp and web.
SmartChat is the flagship product of Ruka Group's SmartSuite. It answers customer questions, books appointments and follows up on quiet leads across WhatsApp and the web. SmartChat is powered by the Echo conversational intelligence engine, hosted in the Johannesburg Google Cloud region, and used by businesses ranging from solopreneurs to enterprises. Five pricing tiers are available, from Lite at R249 per month to fully custom Enterprise builds.
Related terms
Echo
The proprietary conversational intelligence engine built by Ruka Group that powers SmartChat.
SmartSuite
Ruka Group's modular family of business AI products, all powered by the Echo engine.
Conversational AI
Software that understands natural human language and responds with useful, context-aware replies.